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Your bd368 account runs on local payment rails — bKash as the primary deposit path, Upay as a close alternative, and Bank Transfer for larger moves. Every route connects directly to your account balance, and the steps are visible inside the cashier once you log in.
We've set up the deposit cashier so that your familiar local wallet — bKash, Upay or Nagad — is right there when you open it. Select the method that matches the wallet on your phone, enter the amount that fits your session, and follow the confirmation steps shown on screen. Bank Transfer appears as a separate route for when you want to move a larger sum directly from your account. No invented minimums here: the fields in the cashier show the current limits for each method, and those are the figures that apply.
Log in to your bd368 account and navigate to the Deposit section inside the cashier panel.
Choose bKash, Upay, Nagad or Bank Transfer from the method list displayed on screen.
Type in your deposit amount — the cashier shows the minimum and maximum for the selected method.
Complete the confirmation step on your wallet app; your bd368 balance updates once the transfer is verified.
When you want to move winnings back to your wallet, open the Withdrawal section in the cashier — it sits alongside the deposit options so you never have to hunt for it. We ask you to select the same method you used to deposit where that is possible, because it keeps the payment trail clean and reduces the chance of a mismatch. Enter the amount you want to withdraw, double-check the wallet number or bank account number shown in the form, and submit. The fields in the withdrawal form are the authority on what information is required — we do not add steps that are not visible there.
Go to the Withdrawal tab inside your bd368 cashier panel after logging in.
Select bKash, Upay, Nagad or Bank Transfer — preferably the method used for your deposit.
Fill in the withdrawal amount and verify the destination wallet number or bank account shown in the form.
Confirm the withdrawal and note the reference number displayed — keep it for any follow-up with support.
When your account area shows a verification prompt, it means we need to confirm that the account belongs to the person who registered it. The prompt itself will list exactly which fields or documents are needed — we do not require anything beyond what is shown there. This process exists to protect your account balance and to make sure withdrawal routes connect back to a verified owner. You do not need to send documents by email unless the account area directs you to do so. If a status label on the verification page is unclear, the support channel is the right place to ask — not a third-party source.
Log in and look for any verification notice shown in your account dashboard or cashier area.
Submit only the documents or details the prompt specifically asks for — the form defines what is needed.
The verification status label in your account updates to reflect progress; wait for the confirmed state before withdrawing.
If a step is unclear or a status has not changed, reach out through the published support route rather than repeating submissions.
The payment routes configured for Bangladesh accounts cover the wallets and bank channels that are most practical for local transfers. bKash is the primary path because it is the wallet most people already have loaded on their phone. Upay sits beside it as a close alternative that works the same way from the cashier screen. Nagad is available for accounts where that wallet is the preferred option.
Primary deposit and withdrawal route — select it in the cashier and follow the bKash confirmation step on your phone.
Close alternative to bKash — the cashier flow is the same; enter your Upay number and confirm on the app.
Available for accounts where Nagad is the preferred wallet; appears in the method list inside the cashier.
Direct bank-to-cashier route for larger amounts; the form shows the account details and reference to use.
Every deposit and withdrawal on bd368 generates a reference that appears in two places: your account transaction history and your wallet's own statement. Keeping these aligned is the practical way to handle any question about whether a transfer landed. When you check both sides — the bd368 history tab and your bKash, Upay or Nagad statement — the reference numbers should match. If they do not, that mismatch is the detail to bring to support. We do not ask you to make assumptions about processing windows; the status label in the account history is the indicator to watch. Save the confirmation screen after each transaction so you have the reference number on hand.
Each transaction produces a unique reference visible in your bd368 history and on your wallet receipt — keep both.
The account history shows status labels such as Pending, Confirmed or Under Review; these reflect the current state of the transfer.
The transaction history tab inside your account lists every deposit and withdrawal with its date, method and reference in one place.
Screenshot or note the reference number, the amount and the wallet confirmation at the time of the transaction — not after the fact.
Keeping your account and wallet transactions safe comes down to a few practical habits and the safeguards we have in place on the platform side. We match withdrawal requests against the wallet details registered on the account, which means a payout cannot go to an unregistered number without a verification step. On your side, the most important check you can do is confirm you are on the correct bd368 domain before entering any login or payment details. Support contacts are published through the official channel shown in your account — if someone approaches you through a different channel claiming to be bd368, treat it as suspicious and do not share account details.
Before logging in or entering payment details, confirm the address bar shows bd368 — the correct and only domain for this platform.
Withdrawals are matched to the wallet registered on your account; a mismatch triggers a verification step before the transfer proceeds.
When the account area flags a verification requirement, follow only the steps shown there — we do not ask for documents through chat or email unprompted.
Use only the support contact shown inside your logged-in account area; that is the verified channel for questions about deposits, withdrawals and account checks.
The questions below cover the most common points about deposits, withdrawals, verification and what to do when a transaction does not look right. If your question is not answered here, the support route inside your account is the next step.
bKash is the primary deposit route configured for Bangladesh accounts, with Upay and Nagad as alternatives and Bank Transfer available for larger amounts. All options appear in the cashier once you log in, along with their current entry limits.
Open the transaction history tab in your account and check the status label there. If the deposit shows a reference but the balance has not updated, contact support through the channel in your account and share the bKash transaction reference number.
Where possible, we match the withdrawal method to the deposit method to keep the payment trail clean. If you need to use a different wallet, the verification step in the cashier will guide you through what is required before the withdrawal is processed.
The minimum deposit amount for each method is shown directly in the cashier when you select Upay from the method list. We do not publish fixed amounts here because the cashier is the authoritative source and those figures may be updated.
An Under Review status means the withdrawal is being processed and may require an account verification step. Check the account area for any verification prompt. If none appears and the status has not changed, contact support with your transaction reference number.
A verification prompt appears in your account area if we need to confirm ownership before a withdrawal proceeds. The prompt specifies exactly what is needed. Not every account triggers this step — it depends on what the account area shows for your specific profile.