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bd368 collects only the data needed to run your account, process payments through routes like bKash, Upay and Bank Transfer, and keep your activity secure. This policy tells you exactly what we collect, why we hold it and what you can do about it — availability of services depends on your local law and eligible regions.
When you open an account with bd368, you share personal details — your name, contact address, device identifiers and, where relevant, the payment method you use to fund your account. We collect this information because it is necessary to verify your account, process deposit and withdrawal requests through bKash, Upay or Bank Transfer, and respond to any queries you raise with our support team. We do not sell your personal data to third parties for their own marketing. We do share data with payment processors, where necessary, solely to complete the transaction you initiated. Data may also be disclosed where required by applicable law or regulation in the jurisdictions where we operate — access to our services depends on local law and eligible regions. We keep transactional records, including payment method identifiers and account activity logs, for the period required by applicable obligations or until you close your account, whichever is longer. You can review the data we hold on your account, request corrections to inaccurate details and ask questions through the contact routes listed further down this page. Our cookie use is limited to session management, account authentication and measuring how our pages load on your device.
This policy covers the bd368 website and your account on it. It does not extend to third-party services you reach from our pages, including payment processors' own portals or any external site we may link to. The boundaries below clarify what falls inside and outside its scope so you know where our obligations begin and end.
All data collected when you register, log in or update your account profile on bd368 is covered by this policy. This includes the email address, phone number and password you use to access your account.
Records of deposits and withdrawals processed through bKash, Upay or Bank Transfer are within scope. We hold these as part of your account transaction history, which you can review in your signed-in account area.
Session cookies, page-load data and device identifiers collected while you browse bd368 pages fall under this policy. We use these only for authentication and site performance; we do not build advertising profiles from this data.
Payment processors, game content providers and any external sites linked from our pages operate under their own separate privacy terms. Once you leave bd368's domain, this policy no longer applies and we have no control over how those services handle your data.
Your account carries a transaction history that reflects every deposit and withdrawal you have made — through bKash, Upay or Bank Transfer — along with the account details you provided at registration. You have the right to check that this information is accurate and to ask us to correct anything that is wrong. If you believe we are holding data we should not be holding, or if you want to understand exactly what records are attached to your account, you can contact our support team using the routes listed in the section below. Requests are handled in the order they are received. We will confirm receipt and let you know if we need any additional information to locate your records. Where your request involves a payment record, having your transaction reference ready will help us resolve it more quickly. These rights apply subject to local law and the eligible region rules that govern your account.
Log in to your bd368 account and open the transaction history section to see payment records and account activity. This is the fastest way to check what data is attached to your account before raising a formal request.
If your name, contact number or payment method details are recorded incorrectly, contact support with the corrected information and your account reference. We will update the record once we have verified your identity.
For any question about what data we hold, why we hold it or how long we keep it, send a written request through the support contact routes below. Include your account email so we can locate your records promptly.
If you want your account closed and data removed subject to our retention obligations, contact support directly. We will confirm the steps, the data we are required to retain by law and the timeline for the rest.
For any question about this policy, your account data or a payment record, use the contact routes published on the bd368 site. We do not handle data requests through social channels; please use the routes below to ensure your query reaches the right team.
Open the live chat widget on the bd368 site to ask a question about your account data or a specific transaction record. Have your account email ready to speed up the process.
Send a written privacy request to the support email address listed on the bd368 contact page. Include your account reference and a clear description of your request so we can locate your records without a follow-up.
The help section inside your signed-in account area contains the current contact details and covers common questions about data, payment records and account corrections without needing to open a separate support ticket.
We keep your account data behind standard access controls and limit internal access to the teams that need it to service your account or process a payment. Payment identifiers from bKash, Upay and Bank Transfer are stored as part of your transaction log, not shared with unrelated third parties.
We use session cookies to keep your account authenticated while you browse. We do not use tracking cookies to build advertising profiles. You can clear cookies through your browser settings, though this will end your active session on bd368.
Transaction records and account details are kept for as long as your account is active and for any period required under applicable legal obligations after closure. We do not hold data beyond what those obligations require.
Access to your account is protected by the login credentials you set. If you believe your account has been accessed without your knowledge, contact support immediately through live chat or email so we can review the activity log.
When we update this policy, the revised version is posted on this page. Continued use of your account after an update is posted means you have seen the revised terms. Check this page if you want to confirm what version is current.
These questions cover what visitors most commonly ask about how bd368 handles account data, payment records and contact rights. If your question is not answered here, use the support contact routes listed on the site.
We collect the details you enter during registration — name, contact number, email address — and the device identifiers generated by your browser session. Payment method identifiers, such as your bKash number or Bank Transfer reference, are recorded when you make a transaction.
We share data with payment processors — bKash, Upay, Bank Transfer — only to complete transactions you initiate. We do not sell your data to third parties for their own marketing. Disclosure may occur where required by applicable law in eligible regions.
Log in to your account and open the transaction history section to view your payment records and account activity. For a broader view of all data we hold, contact support by email with your account reference and a description of what you want to review.
Contact our support team through live chat or email with the correct information and your account reference. We will verify your identity and update the record. Payment method details tied to a bKash or Upay number may require additional verification steps shown in your account.
Transaction records are kept for as long as your account remains active and for any period required by applicable legal or regulatory obligations after account closure. We do not retain data beyond what those obligations require.
We use session cookies for account authentication and site performance only. You can clear or block cookies through your browser settings. Note that blocking session cookies will prevent you from staying logged in to your bd368 account during a visit.
Send a written complaint to the support email address listed on the bd368 contact page. Include your account email and a clear description of your concern. We will confirm receipt and follow up. Access rights depend on local law and eligible regions.